Glow

Who should I refer to GLOW?

Consider referring your patients (including mothers, fathers, infants and pre-schoolers) if they would benefit from GLOW Care and have :
  • a past history of psychological distress or illness for early intervention and preventative care
  • ante-natal and postnatal depression or anxiety
  • bipolar disorder in the perinatal period
  • psychotropic medication advice (preconception; pregnancy or breastfeeding).
  • difficulties adjusting to parenting; or managing parenting stress
  • difficulties with bonding or in the parent-infant/child relationship
  • an Infant/child with sleep settling, feeding, developmental and behaviour difficulties
  • difficulties within the couple relationship
  • antenatal and postnatal midwifery support needs
  • women's health physiotherapy needs
  • dietetics and nutrition needs

How do I refer my patient to GLOW?

If you are a General Practitioner (GP), an Obstetrician, or qualified medical professional, a referral from you is all they need to access, and benefit from GLOW specialist services such as psychiatry, psychology, and paediatric services.

Access the GLOW Referral Form and complete along with a MHCP if psychology services are being requested
Please provide these documents to your patient and advise them to call our reception team on 03 9769 5606 to make an appointment.

You may also send a copy of the referral via Argus (or similar online referral systems); by fax 03 9769 5821, or by post. You are welcome to call our reception team for assistance with the referral process.

Your patients can contact GLOW directly to make an appointment without a written referral for GLOW wellness services including:
  • physiotherapy
  • dietitians
  • early parenting and lactation consultants
  • yoga and massage.

Do you provide a crisis service? If not, whom can we contact?

No. GLOW provides a responsive service and we endeavour to book appointments for our patients as soon as possible. For more details on crisis services.
Unfortunately, we are not resourced to provide a crisis service. If your patient is in need of urgent or crisis care and is unable to wait for an appointment please consider these crisis services:

Monash Health Psychiatric Triage Service
Phone: 1300 369 012

Peninsula Health Psychiatric Triage Service
Phone: 1300 792 977

Casey Hospital Monash Health Accident and Emergency
Phone: 03 9594 6666

Peninsula Health Accident and Emergency
Phone: 03 9783 8522

For immediate police or ambulance assistance, call 000.
Please provide these documents to your patient and advise them to call our reception team on 03 9769 5606 to make an appointment.

You may also send a copy of the referral via Argus (or similar online referral systems); by fax 03 9769 5821, or by post. You are welcome to call our reception team for assistance with the referral process.

Your patients can contact GLOW directly to make an appointment without a written referral for GLOW wellness services including:
  • physiotherapy
  • dietitians
  • early parenting and lactation consultants
  • yoga and massage.
Unfortunately, we are not resourced to provide a crisis service. If your patient is in need of urgent or crisis care and is unable to wait for an appointment please consider these crisis services:

Monash Health Psychiatric Triage Service
Phone: 1300 369 012

Peninsula Health Psychiatric Triage Service
Phone: 1300 792 977

Casey Hospital Monash Health Accident and Emergency
Phone: 03 9594 6666

Peninsula Health Accident and Emergency
Phone: 03 9783 8522

For immediate police or ambulance assistance, call 000.
Suite 1, 1st Floor 40-42 Clyde Road
BERWICK VIC 3806
p (03) 9769 5606 f (03) 9769 5821
Contact us